Prognostics and Predictive Maintenance

Proactively Monitor Units
Remotely

BTUs, Firing Rate, and Flue Gases – We monitor the BTUs generated by your water heaters on a
daily, weekly, and monthly basis.

Temperature Monitoring – We monitor the inlet/outlet temperatures of the water being heated.

telliCare is a Wi-Fi enabled, prognostics and predictive maintenance service for Intellihot’s Gen II iQ
tankless water heaters. This pre-installed service allows your Intellihot water heaters to be
monitored remotely or onsite through an app on your mobile device. As part of your telliCare plan,
you get the following benefits:

Flow Rates – We monitor your flow rates on an hourly, daily, weekly, and monthly basis.

Longevity of parts – We monitor the longevity of the parts in your units and based on their
remaining life, we predict when replacement parts will be needed.

How does it work?

The Intellihot unit connects to the Intellihot cloud via the building’s wi-fi router or Intellihot’s 4G/LTE hub and sends its monitoring data to the cloud. The user opens the telliCare app on their mobile device, and the app on their device accesses the Intellihot cloud through which the user can access all the
monitoring data for their units.

Intellihot BMS Interface:

Built-In Smart Logic and Self-Learning Capabilities

The Most Advanced Building Management System

Intellihot’s iNTouch BMS has three unique features that are not available in any other BMS in
the industry –

External Pump – Powers building recirculation pumps based on learned water usage of the
building.

Remote Setpoint – Allows the temperature to be set remotely via a 0-10 VDC or 4-20mA signal.

Alarm – Buzzes if it detects anything wrong with any of the components it is connected to, and
communicates the appropriate error codes so that the user knows which component needs
attention.

In addition to the above, Intellihot’s iNTouch BMS also has all the standard features of a
BMS, such as –

Run-time Status – Indicates if the unit is running.

Louver Interlock – Allows the unit to fire upon achieving the correct position for the louver.

Louver Power – Supplies 120V AC power to the louvers.

Remote On/Off – Allows the unit to be turned ON/OFF remotely.

Tank Temperature Sensor – Monitors the temperature within a storage tank, should one be used.

Outdoor Temperature – Monitors outdoor temperature and adjusts the unit appropriately.

BACNET – Interface with BMS/BAS

• Conveys flame status, error status, temperature, firing rate, blower speed, and performance history.
• Supports remote interlock.